Technical Support Engineer

I am currently seeking a Technical Support Engineer to join an innovative, rapidly expanding managed services provider based in the Reading Area.

Joining an established Service Desk function you will be responsible for the full life-cycle of managing incidents, following the correct process and procedure in order to resolve client issues in a timely manner.

You will sit on the Service Desk function, fronting the field for customer issues and being the first point of contact for many. You will need to have previous service desk experience, paired with an interest in IT and a good telephone manner. Understanding the principles of ITIL and experience with Active Directory and Exchange would be beneficial, however is not required.

Joining at a time where the organisation is going through a period of healthy growth would put you in a position to move up the ranks quickly as the organisation grows. We are seeking people who can come in and make an impression; the quicker you pick things up, the more responsibilities that you will be given.

This is an exciting opportunity to join an organisation who are one of the leaders in their field. Please apply to find out more. The organisation is paying a salary of up to £25,000, dependant on experience.

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Transfer of information overseas

Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation

Benefits: Pension & Benefits

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