We are currently recruiting on behalf of the client for a Quality Assurance Manager based in Teesside on a permanent contract.
To oversee successful audit management and compliance across the global Business Information Services Function and improve the quality of IT delivery.
The role will at times involve travel across the region and abroad. An ITIL certification would be beneficial. You will also need to call on your experience of the ISO framework (particularly ISO9000, ISO9001, ISO27001).
Experience of conducting IT service reviews, including quality assurance reviews of deliverables and operating governance reviews
Experience of coaching and mentoring staff
Experience working within the ISO framework, particularly; ISO9000, ISO9001 and ISO27001.
Holder of a recognised IT qualification or significant experience within a global IT department.
Significant experience of managing within matrix/cross functional reporting environments.
Experience within a regulated or compliant manufacturing industry.
Additionally, strong awareness of ITIL processes and an ITIL qualification is highly desirable.
If you are interested please send your latest CV