Customer Services Advisor Temporary (until June 2018)
Salary Range £19,238- £22,212
36.25 hours per week
Our client is a tenant and employee co-owned mutual housing society, so whichever service you are a part of , you’ll see that their teams share a common goal – people succeeding together to offer great services and places to live and work.
Their Customer Service Advisors provide customers with their first impression of their society, so its vital that youre someone who is capable of building instant rapport with their customers. They are looking for people who are instantly likeable, youll be friendly, confident and able to think on your feet, and you’ll consistently deliver an exceptional service.
Their Customer Service Advisors know one thing for certain – every call will be different! Dealing with enquiries ranging from general information about our client to specific questions about repairs, rent & payments, looking for a new home and neighbourhood enquiries – you’ll be a good listener, answer efficiently, or direct customers to the right team.
Their people support each other in tight-knit teams, they each contribute to their unique society. Like them, you’ll need to be results-driven whilst taking a genuine interest in each and every customer.
The closing date is Monday 14 August 2017 at 12 noon
Interviews and assessment centre will be held on Tuesday 22 August 2017
Candidates who have been interviewed in the last 6 months for this position need not apply